Junior IT Helpdesk (m/f/d)

JRS offers functional additives and process materials in almost all areas of modern industry. Whether tabletting materials for the pharmaceutical industry, cellulose scrubs as a substitute for environmentally harmful microplastics in cosmetic products, dietary fiber concentrates for healthier nutrition or process additives for plastics/paper/materials technology - with its unique combination of technologies, JRS offers important contributions and solutions for a modern environment worth living in, meeting the demands of a sustainable, responsible lifestyle.

More than 3,500 JRS colleagues work in the globally positioned JRS corporate network at over 90 production and sales locations in Europe, America and Asia.

To strengthen our IT department, we are looking for a

Junior IT Helpdesk (m/f/d)

Location Rosenberg, Germany

Your tasks: 
  • Assist IT support (1st and 2nd level) in person, by e-mail and telephone within our globally active company
  • First contact and direct contact person for colleagues from all over the world for IT inquiries and malfunctions, including:
    o User account management
    o Hardware and software ordering and inventorying
    o Workstation provisioning and modification
    o User support
    o Coordination of repairs / maintenance
Your profile: 
  • Preferably completed vocational training as an IT specialist (m/f/d) or comparable qualification
  • Initial experience in IT support and IT helpdesk
  • Alternatively, you already have experience in customer service and are interested in reorienting yourself towards IT and have a certain IT affinity
  • Good communication and teamwork skills
  • Independent, structured way of working
  • Fluent German and good English skills, both written and spoken
  • Willingness to work a fixed schedule (service hours, no shift work)
Your benefits: 

Working in a solid and fast-growing owner-operated company, a varied and interesting working environment and a friendly, highly motivated and dynamic team. In addition, flat hierarchies with fast decision-making processes, offers in the Occupational Health Management, a company health care system in the framework of the company pension scheme and other company benefits.


Then we are looking forward to your detailed application documents with salary requirements and earliest entry date via our online application form or by e-mail

J. Rettenmaier & Söhne GmbH + Co KG
Frau Tanja Winter
07967 / 152-196
73494 Rosenberg, Deutschland
E-Mail: bwrbngjrsd

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